Description

Responsible for providing excellent service, food and/or beverage and a fun, clean atmosphere to the Guests according to Brand and Hotel Standards and expectations. Responsible for greeting Guest, checking identification, controlling the flow of traffic and maintaining a fun clean atmosphere to Guests. Provides excellent product knowledge interacts with Guests in a variety of indoor and outdoor open air locations. Ensures a strong focus on an optimal Guest experience. Creates and maintains an atmosphere that induces guest to make Hotel Legends their entertainment choice on the Gulf Coast and maintains a high standard of employee relations at all times. Maintains a high quality property appearance at all times. Ensures efficient quality service. Remains in compliance with all department and company policies and procedures, internal controls and government relations. May attend periodic meetings and training sessions. Welcomes and greets arriving and departing guests. Proactively provides our guests with personal service and attention that exceeds their expectations. Accountable for maintaining high service and quality standards according to brand standards, including Quality Assurance Inspections and Guest Satisfaction Surveys.
Provide general information while maintaining four-diamond, four-star service to guests. Ensure that the companys Mission Statement and Vision Statement are continuously met.

Qualifications